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Privacy Policy

Last updated: April 2024

At Aionics Inc, we are committed to protecting and respecting your privacy.

This Privacy Policy describes the types of personal information that Aionics, Inc. (“Company,” “us,” “we”) collects and how we use, store, and protect that information. By using our website located at https://aionics.io/ (the “Site”), using products or services offered by us (together with the Site, the “Services”), and providing us with your personal information, you agree to the practices described in this Privacy Policy.

Information We Collect

The following table describes the types of personal information we may collect, how we collect it, and why we collect it.

What Personal Information We CollectHow We Collect ItWhy We Collect It
Name, email address, and telephone number.Users provide this information directly as part of creating an account with us.We use this information to personalize communications with users and to provide service-related communications.
Name and email address.Users provide this information directly as part of creating an account with usWe use this information to provide users with newsletters and updates in accordance with their preferences.
Personal information contained in customer services communications, such as through customer service emails.Although we do not directly seek personal information from users in this context, users may share personal information as part of communications or feedback.We use this information to communicate with users about the topics about which they communicate with us.
Information related to a user’s interactions with the Site or Services, such as pages or screens viewed, the time spent on a page or screen, usage history, navigation paths between pages or screens, duration of access, access times, and the links by which a user accesses the Site or Services.This information is gathered automatically when a user uses the Site or Services through cookies, web beacons, or local storage technologies (such as HTML 5) that provide cookie-like functionality.We use this information to improve and deliver the Site and Services.

Google Analytics

We use Google Analytics, a web analytics service offered by Google that tracks and reports website traffic, to monitor and analyze the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Data Security and Retention

We follow generally accepted industry standards, including the use of appropriate administrative, physical, and technical safeguards, to protect personal information. The appropriate administrative, physical, and technical safeguards employed by us may vary depending on the nature of personal information collected, with more stringent measures applied to information of a sensitive nature.

However, no method of transmission over the Internet, or method of electronic storage, is entirely secure.  Therefore, while we strive to use commercially reasonable means to protect personal information, we cannot guarantee its absolute security or confidentiality.  Please be aware that certain personal information and other information provided by you in connection with your use of the Site or Services may be stored on your device (even if that information is not collected by us).  You are solely responsible for maintaining the security of your device from unauthorized access.

Personal information will be retained for as long as is reasonably necessary to achieve the purposes set forth in this Policy, and to comply with all applicable laws.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information as explained below:

Third-Party Contractors
We may use contractors (“Service Providers”) to perform limited services on our behalf, such as hosting websites and providing email services. Service Providers are required to obtain only the personal information they need to deliver the service they were hired to perform, to maintain the confidentiality of Personal Information, and not to use personal information for any purpose other than the service they were hired to perform.

Business Transitions
We may share information with businesses that are legally part of the same group as the Company, or that become part of that group. We reserve the right – in the event of a business transition such as a merger – to transfer personal information to a new business owner, on the condition that such personal information must be treated in accordance with this Policy.


Compliance with Law and Prevention of Harm
We may disclose your personal information or any information submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to:

(i) comply with any applicable law, regulation, legal process or governmental request;
(ii) enforce any applicable terms of service, including investigations of potential violations thereof;
(iii) detect, prevent, or otherwise address fraud or security issues; or
(iv) protect against harm to the rights, property or safety of the Company, our users, yourself or the public.

We may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Non-Personal Information

We may aggregate data on user behavior with respect to the Site or Services.  This data does not enable identification of individual users and so is not personal information for purposes of this Policy.

Legal Basis for Processing

We rely on the following legal bases for processing your personal information:

  1. Consent: When you provide your personal information voluntarily, such as subscribing to our newsletter, we rely on your consent to process your data.
  2. Legitimate Interests: We may process your personal information when it is necessary for our legitimate interests, such as improving and marketing our Services.

Your Choices with Respect to Personal Information

You have the right to:

  1. Request access to the personal information we hold about you.
  2. Correct any inaccuracies in your personal information.
  3. Withdraw your consent at any time.
  4. Request the erasure of your personal information.
  5. Object to the processing of your personal information.

To exercise any of these rights, please contact us at contact@aionics.io. Please see below for additional information regarding requests to access personal information (“Requests to Know”) and requests to erase or object to processing of personal information (“Requests to Delete”).

Requests to Know
Users may submit a Request to Know by emailing us at contact@aionics.io.
Users may submit two types of Requests to Know:
(1) A request for the specific pieces of Personal Information that we have collected about you in the past twelve months; or
(2) a request for the categories of Personal Information that we have collected about you in the past twelve months, and we have used and disclosed that Personal Information.


When you submit a Request to Know, we may ask you to provide certain pieces of information in order to verify your identity, such as your name, email address, and phone number. If you submit a Request to Know for the specific pieces of information that we have collected about you, we may also require you to submit a signed declaration under the penalty of perjury stating that you are the consumer whose Personal Information is the subject of the Request to Know.


If we are able to verify your identity, we will respond to your Request to Know by: (a) providing the requested information; or (b) explaining why we are not required to provide the requested information. If we are unable to verify your identity, we will respond by explaining why we cannot verify your identity. We will confirm receipt of your Request to Know within 10 days and will respond to your Request to Know within 45 days. If a response requires additional time, we will notify you of the basis for the delay and may extend our response period up to an additional 45 days.

If we provide the information requested, we will provide the information free of charge and in a readily useable portable format. We have no obligation to provide Personal Information to you more than twice in a 12-month period. If a Request to Know or series of Requests to Know are manifestly unfounded or excessive, we may charge a reasonable fee for processing the Request(s) to Know, or may refuse to process the Request(s) to Know.

Requests to Delete
Users may submit a Request to Delete by emailing us at contact@aionics.io.  When you submit a Request to Delete, we may ask you to provide certain pieces of information in order to verify your identity, such as your name, email address, and phone number.  If we are able to verify your identity, we will respond to your Request to Delete by (a) deleting your Personal Information and, if applicable, directing any of our Service Providers to delete your Personal Information; or (b) explaining why we are not required to delete your Personal Information.  We may choose to delete Personal Information by de-identifying, aggregating, or completely erasing the Personal Information.  We will specify the manner in which we delete your Personal Information. 

If a Request to Delete or series of Requests to Delete are manifestly unfounded or excessive, we may charge a reasonable fee for processing the Request(s) to Delete, or may refuse to process the Request(s) to Delete.

Children’s Privacy

The Site and Services are not intended for individuals under the age of eighteen (18). We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at contact@aionics.io.

International Users

The Company and its servers are located in the United States and are subject to applicable local, state, and federal laws.  Users who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all applicable laws, rules and regulations.  Users who choose to access the Services consent to the use and disclosure of information in accordance with this Policy and subject to such laws.  We may limit the Services’ availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.  We do not represent or warrant that the Services, or any part thereof, is appropriate or available for use in any other jurisdiction.

Do Not Track Signals and Collection of Information for Third-Party Advertising

The Company honors “do not track” signals and does not track, use cookies, or use advertising when a “do not track” mechanism is in place. The Company does not authorize the collection of personally identifiable information from our users for third-party use through advertising technologies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the latest revision will be indicated at the top of this page.

Accessibility

Any person that is unable to access this Policy through the Services may request this Policy in an alternative format or language by contacting us at contact@aionics.io.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us at contact@aionics.io.

By using our Services, you consent to the practices described in this Privacy Policy.

Aionics Inc
380 Hamilton Ave,
#184, Palo Alto, California